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Privacy policy

How Likhtam handles your business data — in plain terms.

Last updated: 3 August 2026

Data we collectConsentLocal-first storageCloud syncPaymentsCookies & website analyticsSharingInternational data storageRetention & deletionSecurityYour rightsThird-party linksChildren's dataChangesContact & grievance officer

Likhtam ("the app") is developed and operated by TechShah("we", "us"), a company based in Delhi, India. Likhtam is an accounting, GST billing, inventory and loan-tracking application. This policy explains what data the app collects, how it's stored, when it leaves your device, and the choices you have. It applies to the Likhtam mobile and web apps and this website, and is written to meet the obligations of India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (together, "DPDP"), as well as general data-protection expectations for users of Likhtam outside India.

Data we collect

To run your books, Likhtam works with:

  • Business data: invoices, purchases, inventory items, parties (customers/suppliers), expenses, loans, journal entries, and the reports generated from them.
  • Account & contact data: your name, email address, phone number, and business details (name, address, city, state, GSTIN/VAT registration) provided during setup.
  • Party data: names, phone numbers, email addresses, and addresses of the customers/suppliers you add to your own books.
  • Device data: basic diagnostic information (app version, device type) used to fix crashes and compatibility issues.
  • Payment data: when you upgrade to Pro, payment is handled by Razorpay — we do not receive or store your full card or UPI credentials.

We do not collect data we don't need to run the app. There is no advertising SDK in Likhtam, and we do not sell business or personal data.

Consent

When you create a Likhtam account, you're asked to actively tick a checkbox confirming you agree to these terms and this privacy policy, and consent to your personal data (name, email, phone) being processed to create and operate your account — account creation is blocked until you do. You can withdraw consent at any time by deleting your account (see how to delete your account), though withdrawing consent for data already needed to complete an in-progress transaction or legal obligation may not be immediate.

Local-first storage

By default, Likhtam is offline-first: your ledgers, invoices, inventory and reports are stored locally on your device. On the Free plan, your data stays on that device unless you back it up or export it yourself.

Cloud sync (Trial & Pro)

Trial and Pro plans can turn on real-time cloud sync so the same books are available across your devices. When enabled, your business data is stored on our backend infrastructure (via Supabase) in an encrypted database, accessible only to your account and any team members you explicitly invite. Turning cloud sync off stops new data from syncing; previously synced data can be deleted on request.

Payments

Pro subscriptions are processed through Razorpay. Razorpay collects and processes your payment details directly under its own privacy policy and PCI-DSS compliant systems — Likhtam only receives confirmation that a payment succeeded, along with a transaction reference for your invoice.

Cookies & website analytics

This marketing website does not use advertising cookies, tracking pixels, or third-party analytics scripts. If that changes in the future — for example, to add privacy-respecting analytics — this section will be updated first to say what's added and why.

Sharing

We share data only where it's needed to run the service:

  • With Supabase, our cloud database provider, for Trial/Pro cloud sync and backup.
  • With Razorpay, for processing Pro plan payments.
  • With team members you invite to a multi-user Pro workspace, limited to the access level you assign them.
  • When required by law, such as a valid legal request from a tax or regulatory authority.

We do not share your business data with advertisers or data brokers.

International data storage

When cloud sync is on, your data is stored on Supabase's cloud infrastructure, which may process and store data in data centers outside India. Where this applies, we rely on Supabase's own security and compliance commitments, and only work with infrastructure providers who contractually agree to protect your data to a standard consistent with this policy.

Retention & deletion

Locally stored data stays on your device until you delete the app or clear its storage. Cloud-synced data is retained while your account is active. You can request deletion of your cloud data and account at any time by writing to support@likhtam.com — we'll confirm once it's removed from our active systems, subject to any backup retention needed for fraud prevention or legal compliance for a limited period.

Security

All cloud-synced data is encrypted in transit (TLS). On top of that, sensitive personal fields — your phone number, email, GSTIN, notes, and address details (state/zip for parties; the full registered address for your business profile), plus banking details — are individually encrypted on your device with a key only you control, before they ever reach our servers, so even a raw database copy can't expose them in plain text. Access to production systems is restricted to authorized personnel. No method of storage or transmission is 100% secure, but we work to protect your books and contacts to a standard appropriate for financial and personal data.

Your rights

As a Data Principal under DPDP (or under the equivalent law where you're registered), you have the right to:

  • Access a summary of the personal data we hold about you.
  • Correct inaccurate or outdated personal data.
  • Erase your personal data once it's no longer needed for the purpose it was collected for, or to withdraw consent — see delete your account.
  • Grievance redressal — raise a complaint about how your data is handled and get a response (see Contact below).
  • Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us at support@likhtam.com. If you're not satisfied with our response, you may escalate a DPDP complaint to India's Data Protection Board.

Third-party links

Our website and app may link out to third-party sites (like the Play Store, or Razorpay's checkout page). We're not responsible for the privacy practices of those sites — check their own policies before sharing information with them.

Children's data

Likhtam is a business tool and is not directed at children. We do not knowingly collect data from anyone under 18.

Changes to this policy

If this policy changes materially, we'll update the "Last updated" date above and, for significant changes, notify account holders by email.

Contact & grievance officer

Questions about this policy or your data: support@likhtam.com or call +91 88260 90432. TechShah is based in Delhi, India.

In accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and rules made thereunder, the Grievance Officer for privacy-related complaints can be reached at the same address. We aim to acknowledge privacy complaints within 48 hours and resolve them within 30 days.

If we become aware of a personal data breach affecting your account, we'll notify you and the Data Protection Board without undue delay, describing what happened, what data was involved, and what you can do — consistent with DPDP's breach-notification requirements.

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